Smart Citizens for Smart Cities: A User Engagement Protocol for Citizen Participation

Benjamin Stelzle; Anja Jannack; Torsten Holmer; Fabrice Naumann; Andreas Wilde; Jörg Noennig

doi:10.1007/978-3-030-49932-7_54

Smart Citizens for Smart Cities: A User Engagement Protocol for Citizen Participation

Benjamin Stelzle^*, Anja Jannack, Torsten Holmer, Fabrice Naumann, Andreas Wilde, Jörg Noennig

^*Corresponding author for this work

Digital City Science

Abstract

Smart Cities offer the promise to improve the quality of live for their inhabitants. Therefore, new concepts and technologies for citizen participation is indispensable. Not only new mobility technologies, but digital-driven interaction between citizens and planners is a key component for future smart cities. In the U_CODE Project an innovative approach has been developed and backed up by technologies to enable this level of participation in urban development. This paper presents the User Engagement Protocols (UEP) and their testing in the testing for the smart campus design at the CJD Learning Campus Sangerhausen, which function as a case study. The UEP enables the moderators of the U_CODE process to concert the variety of actions and stakeholders during a co-designed urban development process. For every stakeholder and every phase, a specific UEP can be generated from a Master Protocol which covers the entire process. The methodical steps, which lead to this comprehensive process are shown in this paper, as well as the first application in the Sagerhausen Test Case. There a new campus for children with special requirements is planned together with the school administration, the teachers, parents and children. It proves the management possibilities of the U_CODE process in massive co-design urban development scenarios in a real environment.

Original language	English
Title of host publication	Internet of Things, Infrastructures and Mobile Applications
Subtitle of host publication	Proceedings of the 13th IMCL Conference
Editors	Michael E. Auer, Thrasyvoulos Tsiatsos
Place of Publication	Cham
Pages	571-581
Number of pages	11
Edition	1.
ISBN (Electronic)	978-3-030-49932-7
DOIs	https://doi.org/10.1007/978-3-030-49932-7_54
Publication status	Published - 2021
Event	13th IMCL Conference - Duration: 1 Jan 2021 → …

Publication series

Name	Advances in Intelligent Systems and Computing
Publisher	Springer
Number	1192
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Conference

Conference	13th IMCL Conference
Period	1/01/21 → …

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 11 Sustainable Cities and Communities

Keywords

Co-design
Smart city
Public participation
Urban development
User engagement

Access to Document

10.1007/978-3-030-49932-7_54

Cite this

Stelzle, B., Jannack, A., Holmer, T., Naumann, F., Wilde, A., & Noennig, J. (2021). Smart Citizens for Smart Cities: A User Engagement Protocol for Citizen Participation. In M. E. Auer, & T. Tsiatsos (Eds.), Internet of Things, Infrastructures and Mobile Applications: Proceedings of the 13th IMCL Conference (1. ed., pp. 571-581). (Advances in Intelligent Systems and Computing ; No. 1192).. https://doi.org/10.1007/978-3-030-49932-7_54

Stelzle, Benjamin ; Jannack, Anja ; Holmer, Torsten et al. / Smart Citizens for Smart Cities : A User Engagement Protocol for Citizen Participation. Internet of Things, Infrastructures and Mobile Applications: Proceedings of the 13th IMCL Conference. editor / Michael E. Auer ; Thrasyvoulos Tsiatsos. 1. ed. Cham, 2021. pp. 571-581 (Advances in Intelligent Systems and Computing ; 1192).

@inproceedings{3b0928c7f26842efbcdff59002315d49,

title = "Smart Citizens for Smart Cities: A User Engagement Protocol for Citizen Participation",

abstract = "Smart Cities offer the promise to improve the quality of live for their inhabitants. Therefore, new concepts and technologies for citizen participation is indispensable. Not only new mobility technologies, but digital-driven interaction between citizens and planners is a key component for future smart cities. In the U\_CODE Project an innovative approach has been developed and backed up by technologies to enable this level of participation in urban development. This paper presents the User Engagement Protocols (UEP) and their testing in the testing for the smart campus design at the CJD Learning Campus Sangerhausen, which function as a case study. The UEP enables the moderators of the U\_CODE process to concert the variety of actions and stakeholders during a co-designed urban development process. For every stakeholder and every phase, a specific UEP can be generated from a Master Protocol which covers the entire process. The methodical steps, which lead to this comprehensive process are shown in this paper, as well as the first application in the Sagerhausen Test Case. There a new campus for children with special requirements is planned together with the school administration, the teachers, parents and children. It proves the management possibilities of the U\_CODE process in massive co-design urban development scenarios in a real environment.",

keywords = "Co-design, Smart city, Public participation, Urban development, User engagement",

author = "Benjamin Stelzle and Anja Jannack and Torsten Holmer and Fabrice Naumann and Andreas Wilde and J{\"o}rg Noennig",

note = "Publisher Copyright: {\textcopyright} 2021, Springer Nature Switzerland AG.; 13th IMCL Conference ; Conference date: 01-01-2021",

year = "2021",

doi = "10.1007/978-3-030-49932-7\_54",

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Stelzle, B, Jannack, A, Holmer, T, Naumann, F, Wilde, A & Noennig, J 2021, Smart Citizens for Smart Cities: A User Engagement Protocol for Citizen Participation. in ME Auer & T Tsiatsos (eds), Internet of Things, Infrastructures and Mobile Applications: Proceedings of the 13th IMCL Conference. 1. edn, Advances in Intelligent Systems and Computing , no. 1192, Cham, pp. 571-581, 13th IMCL Conference, 1/01/21. https://doi.org/10.1007/978-3-030-49932-7_54

Smart Citizens for Smart Cities: A User Engagement Protocol for Citizen Participation. / Stelzle, Benjamin; Jannack, Anja; Holmer, Torsten et al.
Internet of Things, Infrastructures and Mobile Applications: Proceedings of the 13th IMCL Conference. ed. / Michael E. Auer; Thrasyvoulos Tsiatsos. 1. ed. Cham, 2021. p. 571-581 (Advances in Intelligent Systems and Computing ; No. 1192).

Research output: Chapter in Book (Inbook) /Conference Proceeding › Conference Paper › Research Article/Contribution › peer-reviewed

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T1 - Smart Citizens for Smart Cities

T2 - 13th IMCL Conference

AU - Stelzle, Benjamin

AU - Jannack, Anja

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AU - Naumann, Fabrice

AU - Wilde, Andreas

AU - Noennig, Jörg

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Y1 - 2021

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AB - Smart Cities offer the promise to improve the quality of live for their inhabitants. Therefore, new concepts and technologies for citizen participation is indispensable. Not only new mobility technologies, but digital-driven interaction between citizens and planners is a key component for future smart cities. In the U_CODE Project an innovative approach has been developed and backed up by technologies to enable this level of participation in urban development. This paper presents the User Engagement Protocols (UEP) and their testing in the testing for the smart campus design at the CJD Learning Campus Sangerhausen, which function as a case study. The UEP enables the moderators of the U_CODE process to concert the variety of actions and stakeholders during a co-designed urban development process. For every stakeholder and every phase, a specific UEP can be generated from a Master Protocol which covers the entire process. The methodical steps, which lead to this comprehensive process are shown in this paper, as well as the first application in the Sagerhausen Test Case. There a new campus for children with special requirements is planned together with the school administration, the teachers, parents and children. It proves the management possibilities of the U_CODE process in massive co-design urban development scenarios in a real environment.

KW - Co-design

KW - Smart city

KW - Public participation

KW - Urban development

KW - User engagement

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DO - 10.1007/978-3-030-49932-7_54

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SN - 978-3-030-49931-0

T3 - Advances in Intelligent Systems and Computing

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EP - 581

BT - Internet of Things, Infrastructures and Mobile Applications

A2 - Auer, Michael E.

A2 - Tsiatsos, Thrasyvoulos

CY - Cham

Y2 - 1 January 2021

ER -

Stelzle B, Jannack A, Holmer T, Naumann F, Wilde A, Noennig J. Smart Citizens for Smart Cities: A User Engagement Protocol for Citizen Participation. In Auer ME, Tsiatsos T, editors, Internet of Things, Infrastructures and Mobile Applications: Proceedings of the 13th IMCL Conference. 1. ed. Cham. 2021. p. 571-581. (Advances in Intelligent Systems and Computing ; 1192). doi: 10.1007/978-3-030-49932-7_54